Privacy Policy

Privacy Policy for STRONG&CALM Pilates Studio 
Effective Date: 2025-06-25

1. Introduction
STRONG&CALM Pilates Studio is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our studio, use our website, or interact with us in any way. 

2. Information We Collect
We may collect the following types of information: 

Personal Information:
This includes information that can be used to identify you, such as your name, contact information (phone number, email address, mailing address), date of birth, emergency contact information, and health information relevant to your participation in Pilates classes.

Payment Information:
We collect information necessary to process your payments for classes and services, such as credit card details or other payment information.

Website Usage Information:
When you visit our website, we may collect information about your browsing activity, such as your IP address, browser type, pages visited, and referring website. We may use cookies and similar technologies to collect this information.

Other Information:
We may collect other information that you voluntarily provide to us, such as feedback, survey responses, or information you provide when contacting us.

3. How We Use Your Information
We use your information for the following purposes: 
To provide services:
We use your personal information to register you for classes, schedule appointments, process payments, and communicate with you about your participation in our programs.
To improve our services:
We analyze website usage data to improve our website, personalize your experience, and develop new features and services.
To communicate with you:
We use your contact information to send you updates about classes, promotions, and studio news.
To ensure safety and security:
We may use your health information to ensure your safety during classes and to comply with any applicable health and safety regulations.
To comply with legal obligations:
We may use your information to comply with applicable laws and regulations.

4. How We Share Your Information
We may share your information with: 
Third-party service providers:
We may share your information with trusted third-party service providers who help us with payment processing, website hosting, email marketing, or other business operations.
Legal authorities:
We may disclose your information to legal authorities if required by law or legal process.
Other users:
If you choose to participate in online forums or social media groups associated with STRONG&CALM Pilates Studio, your information may be visible to other participants.

5. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include: 
Secure storage:
We store your information on secure servers and take measures to protect against unauthorized access.
Access controls:
We restrict access to your information to authorized personnel only.
Data encryption:
We use encryption technologies to protect sensitive information, such as payment information.
Training and awareness:
We provide training to our staff on privacy and data protection best practices.

6. Your Rights
You have the following rights regarding your personal information:
Right to access:
You have the right to request access to the personal information we hold about you.
Right to correct:
You have the right to request that we correct any inaccurate or incomplete information.
Right to delete:
You have the right to request that we delete your personal information, subject to certain exceptions.
Right to restrict processing:
You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to object to processing:
You have the right to object to the processing of your personal information in certain circumstances.
Right to data portability:
You have the right to request that we transfer your personal information to another organization.
To exercise any of these rights, please contact us using the contact information below.

7. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. 

8. Changes to this Privacy Policy 
We may update this Privacy Policy from time to time. We will post any changes on our website and, if the changes are significant, we will notify you by email or other appropriate means.